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Knowledge Base Software |
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| Universal FAQ Manager 2008 2.1 |
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Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money while delivering higher levels of customer satisfaction. Worth it? Return on investments often are 1,000%. Any business today must get customer service right or will not be around tomorrow.
Released: 2008-02-14
License: $197.00
Publisher: Universal FAQ Manager 2008
Language: English
Platform: Windows
Requirements: ASP.NET 1.1, SQL Server
Install: No Install Support
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| KnowledgeBase Deluxe 2.9 |
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KnowledgeBase software for Windows: database management system with ready to use KB database solutions. KnowledgeBase Deluxe allows you to gather, organize, and manage information about all your frequently asked questions, product specification, product troubleshooting, service and support documents. KB Organizer Deluxe is easy to use and very intuitive. Use database solution included in the software or build your own with Designer.
Released: 2007-11-27
License: $75.00
Publisher: PrimaSoft PC
Language: English
Platform: Windows
Requirements: 32MB Ram
Install: Install and Uninstall
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| 2004 kManager - Knowledge Management System 2004 |
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www.kManager.com: Knowledge management software that integrates multiple knowledge management functions on a single platform. It is a core business application that complements other office applications.
Two distinguishing factors set it apart from its competitors: (1) A level of integration and a set of features that replaces the need for multiple collaborative applications, and (2) A low total cost of ownership.
Last Updated: 2008-05-11
License: $499.00
Publisher: kManager.com
Language: English, Spanish, French, German, Italian
Platform: Windows
Requirements: Typical Java web server
Install: No Install Support
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| Omni Customer Support 1.0 |
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Omni Customer Support allows you to provide better customer support... search engine technology allows your support staff to quickly determine the correct problem your customer is experiencing and provide the solution ...allows new staff to be immediately productive without a costly investment of learning all the known support issues... enables you to track the problem areas of your product so you can see what areas need improvement
Released: 2007-11-29
License: $69.00
Publisher: Omni Customer Support
Language: English
Platform: Windows
Requirements: Java 1.4+
Install: Install and Uninstall
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| Jitbit HelpDesk 1.5 |
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Jitbit HelpDesk - customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk solution ("ticket system"), designed to deliver outstanding customer service to your clients. Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.
Released: 2007-11-30
Last Updated: 2008-05-04
License: $349.00
Publisher: JitBit Software
Language: English
Platform: Windows
Requirements: ASP.NET 2.0, MS SQL-server 7/2000/2005 (or MSDE), IIS Server
Install: Install and Uninstall
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| powerKNOW 1.2 |
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powerKNOW is a web-based Knowledge Management Solution to save and share knowledge. Create your own Knowledge Base or Document Management System. It is very effective in managing different forms of existing Knowledge or creating new KnowHow. Critical and valuable Knowledge of an organization can be saved, structured, shared and transferred back into the business processes.Retrieval of Knowledge and Information can be significantly speeded up.
Released: 2005-08-23
Last Updated: 2007-10-12
License: $1190.00
Publisher: KLV GmbH
Language: English, German
Platform: Windows
Requirements: Microsoft .NET Framework 1.1, Internet Information Server, Microsoft SQL Server 2000 (or newer) or M
Install: Install and Uninstall
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| InfoSnap 1.2.2 |
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InfoSnap is a powerful information / knowledge base manager used to easily store, edit, organize and retrieve information from various sources, and build fast, reliable knowledge bases for business or personal use. Students, academic researchers, software developers, journalists, librarians, scientists, hobbyists can use InfoSnap to store news articles, tehcnical articles, cooking recipes, or any other type of information you can think of!
Released: 2006-10-10
Last Updated: 2007-01-03
License: $25.00
Publisher: Quasar Software
Language: English
Platform: Windows
Requirements: Pentium III, 128Mb RAM, 800x600, 16bit color, 70Mb HD space
Install: Install and Uninstall
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| Rapid Email Support 1.0 |
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Rapid Email Support is a software productivity tool designed to save you time by speeding up the time taken to reply to your emails. It does this by using the powerful combination of database, knowledge base, small text file templates and the ability to easily add them to your outgoing email you are composing or reply. Inbuilt database and Knowledge base using the latest OLEDB connection.
Released: 2006-05-14
Last Updated: 2008-07-06
License: $14.95
Publisher: Pajersoft
Language: English
Platform: Windows
Requirements: 64MB RAM, 2M HD, Office 2000 and above. Extended MAPI
Install: Install and Uninstall
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| ManageEngine SupportCenter Plus 6.5 |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-27
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows
Requirements: P III 1Ghz & more, 256 MB RAM
Install: Install and Uninstall
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| rapidHELP 2.1 |
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
Released: 2004-10-20
Last Updated: 2004-02-12
License: Freeware
Publisher: rapidHelp Software
Language: English, German
Platform: Windows
Requirements: Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free ha
Install: Install and Uninstall
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knowledge base